IC90 Mock Test Sample 3

Q1. In planning, what should a manager identify first?

a) Current market share
b) Organization’s mission and objectives
c) Employee birthdays
d) Office location

Q2. What is the role of staff functions in organizations?

a) To directly generate revenue
b) To eliminate line functions
c) To provide support services and advice
d) To manage only production

Q3. Which development led management to realize the importance of HRM?

a) Employee birthdays
b) Technological advancements and globalization
c) Office redesign
d) Social gatherings

Q4. What information should be included in an HR Inventory?

a) Employee hobbies only
b) Training expenses only
c) Names, qualifications, and skills of employees
d) Office furniture details

Q5. What is the role of faculty in sensitivity training or T-group training?

a) To dominate discussion
b) To provide immediate feedback
c) To punish participants
d) To avoid interaction

Q6. What is the best response to public criticism?

a) Ignoring criticism completely
b) Denying all allegations
c) Engaging in open dialogue
d) Admitting ignorance only

Q7. How does an empowered employee usually react to challenges?

a) Avoids all risks
b) Resists every change
c) Tries to overcome constraints
d) Hesitates continuously

Q8. Why is sensitivity to the receiver’s response important in communication?

a) To maintain psychological distance
b) To avoid communication
c) To ensure communication is effective
d) To reduce feedback

Q9. What is the role of consensus in team decision-making?

a) Majority domination
b) Agreement among members
c) Ignoring opinions
d) One-person decision making

Q10. Spirituality in the workplace contributes to:

a) Profit maximization only
b) Ethical behavior and values
c) Employee exploitation
d) Cost cutting only

Q11. How is the environment related to HR challenges described?

a) Static and predictable
b) Rigid and unchanging
c) Diverse and dynamic
d) Limited in scope

Q12. Why are written records maintained in organizations?

a) To eliminate hierarchy
b) To increase red tape
c) To provide a basis for actions
d) To avoid responsibility

Q13. Frederick W. Taylor’s scientific management mainly emphasized:

a) Worker seniority
b) Time and motion studies
c) Physical fitness only
d) Length of employment

Q14. Management principles mainly help organizations to:

a) Increase waste and costs
b) Maximize procurement waste
c) Minimize waste and improve efficiency
d) Reduce employee participation

Q15. According to HRM, the most important organizational asset is:

a) Financial resources
b) Technology
c) Physical assets
d) Human resources

Q16. Promotions in organizations are generally based on:

a) Seniority only
b) Merit only
c) Both seniority and merit
d) Random selection

Q17. Which method is suitable for theoretical learning?

a) Role play
b) Simulation
c) Programmed Instruction (PI)
d) Case studies

Q18. Which legal provision is considered less effective in avoiding disputes?

a) Trade Unions Act, 1926
b) Industrial Disputes Act, 1947
c) Industrial Relations Act, 1945
d) Collective Bargaining Act, 1950

Q19. Recruitment policies may create ethical challenges when they:

a) Promote fairness
b) Encourage equal opportunity
c) Ignore values and ethics
d) Improve transparency

Q20. Consensus in decision-making means:

a) Majority rule only
b) Agreement accepted by all members
c) One manager’s decision
d) Ignoring minority views