IC90 Mock Test Sample 18
Human Resource Management and organizational behavior focus on effective decision-making, communication, ethics, leadership, and employee well-being. Organizations face rapid changes and must adapt quickly to remain competitive. Motivation includes both internal and external factors that influence behavior. Effective communication should be clear and free from distortion. Leadership styles vary depending on concern for tasks and people. Recruitment aims to identify suitable individuals for specific roles. Policies and rules guide organizational actions differently. Quality of Work Life depends on organizational support, communication, and job characteristics. Ethics are context-based and influenced by social values, laws, and changing societal expectations in modern workplaces.
Q1. What is the downside of acting on hunches while making decisions?
a) Improved decision-making
b) Enhanced creativity
c) Better problem-solving
d) Inaccurate decision-making
Q2. What is clinical counselling primarily focused on?
a) Helping individuals recognize strengths
b) Identifying external causes of behavior
c) Providing immediate solutions
d) Dealing with psychological problems through trained psychiatrists
Q3. What is the main challenge organizations face in the changing business world?
a) Anticipating the direction of the next big change
b) Staying ahead of new businesses
c) Catching up with new businesses
d) Using traditional managerial styles
Q4. What is the nature of motivation?
a) Primarily external impulse
b) External stimulus only
c) Both internal and external
d) Solely internal impulse
Q5. What is the origin of the word “communication”?
a) Communicationis
b) Commune
c) Communis
d) Communicare
Q6. Which leadership style has high concern for task and low concern for people?
a) 1.1 type leader
b) 9.1 type leader
c) 1.9 type leader
d) 9.9 type leader
Q7. What is essential in internal communication?
a) Avoiding discussions
b) Keeping performance data confidential
c) Not sharing customer opinions
d) Ensuring communication is not distorted or misleading
Q8. Who should conduct an ethics audit?
a) Individuals responsible for operations
b) Individuals with no direct responsibility for operations
c) Vigilance department personnel
d) Employees of the organization being audited
Q9. What is the trend in modern organization structures?
a) Increasing hierarchy levels
b) Maintaining traditional levels
c) Reducing hierarchy levels
d) Eliminating hierarchy completely
Q10. Which factors are considered inadequate for stating job knowledge and skills?
a) Qualifications and experience
b) Computer linkages and visual verification
c) Graduate degrees and paper-based work
d) Mathematics and literature
Q11. What does Fayol’s principle of Initiative mean?
a) Avoid thinking and planning
b) Unlimited freedom for subordinates
c) Respect authority but allow free thinking and planning
d) Follow orders without question
Q12. How do rules differ from policies?
a) Rules give broad guidelines
b) Rules frequently change
c) Rules apply in limited situations while policies are broader
d) Rules allocate resources
Q13. What affects Quality of Work Life (QWL)?
a) Organizational factors and communication
b) Individual needs only
c) Luxurious facilities only
d) Family activities only
Q14. Why is ethics difficult to determine in absolute terms?
a) Ethical values are uniform
b) Society never changes
c) Ethics depend on context
d) Ethics are fixed principles
Q15. What principles are outlined in Arthashastra and Chanakya Niti?
a) Architecture and engineering
b) Monetary and fiscal policies
c) Religious rituals
d) Agricultural strategies
Q16. What does centralization in management refer to?
a) Delegating decisions downward
b) Retaining decision-making at higher levels
c) Balancing decisions equally
d) Eliminating decision-making powers
Q17. What is the primary goal of recruitment?
a) Appointing people without criteria
b) Identifying and appointing suitable individuals
c) Hiring only internally
d) Using only social media recruitment
Q18. When is bottom-up formal communication used?
a) Conveying company policies
b) Requesting information and resources
c) Coordinating departments
d) Issuing directives to subordinates
Q19. What caste-related behavior can become an offense?
a) Job-related discrimination only
b) Derogatory personal remarks or actions
c) Offensive workplace behavior only
d) Discrimination within the same caste
Q20. What happens when new laws influence social values?
a) Laws are instantly accepted
b) People gradually accept new values
c) Laws remain unenforced
d) Policies are immediately amended
