IC90 Mock Test Sample 5

Organizations use different management, communication, and leadership techniques to improve performance and employee relations. Apprenticeship training helps employees learn practical skills while working. Authenticity creates trust, openness, and healthy organizational culture. Compliments and positive communication strengthen relationships and motivation. Mission statements define organizational purpose and direction, while SWOT analysis helps organizations prepare for future opportunities and challenges. Participative leadership encourages employee involvement in decision-making. Performance appraisals and regular meetings improve continuous evaluation and communication. References and medical tests provide additional information during employee selection. Language, gestures, and interpersonal behavior influence organizational communication. Overall, effective HR practices support teamwork, creativity, trust, and organizational success.

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Q1. Which example is used to explain the concept of a system?

a) The solar system
b) The ecosystem
c) The human body
d) A manufacturing process

Q2. What is the main benefit of apprenticeship training?

a) It is suitable only for academic professions
b) It allows employees to learn while working
c) It requires no guidance
d) It is the least used method

Q3. How does authenticity contribute to organizational climate?

a) It promotes manipulation
b) It creates trust and respect
c) It encourages hostility
d) It limits communication

Q4. On average, what portion of waking time do people spend communicating?

a) 15%
b) 25%
c) 35%
d) 70%

Q5. What happens when one assumes a positive attitude toward others?

a) Better communication develops
b) Others feel insulted
c) Relationships become weak
d) Communication stops

Q6. How are wages generally fixed in government organizations?

a) Hourly wages only
b) Single fixed salary for all
c) On scales of pay
d) Based only on yearly performance

Q7. What do manifestations of organizational culture indicate?

a) They are irrelevant
b) They determine behavior and culture
c) They reduce transparency
d) They only reflect formal rules

Q8. What is one consequence of workers feeling insecure?

a) Workers become more innovative
b) Workers resist unions
c) Fear motivates workers
d) Workers willingly accept responsibilities

Q9. How should compliments be given in interpersonal relations?

a) Avoid compliments completely
b) Use manipulation
c) Find something genuine to appreciate
d) Criticize along with compliments

Q10. Why do people form groups in organizations?

a) To isolate individuals
b) Due to common interests and goals
c) To avoid communication
d) Because rules require it

Q11. According to the Industrial Relations Act, disputes should be settled by:

a) Government alone
b) Management alone
c) Unions alone
d) Cooperation among all parties

Q12. How are driverless cars described in the passage?

a) Cars without fuel
b) Cars driven by professionals
c) Cars capable of operating without drivers
d) Cars manufactured after 2005

Q13. What distinguishes artists from managers?

a) Artists strictly follow rules
b) Artists often move beyond rules creatively
c) Artists avoid innovation
d) Artists lack creativity

Q14. SWOT analysis helps organizations by:

a) Eliminating all risks
b) Predicting the future perfectly
c) Studying likely developments and challenges
d) Ignoring future planning

Q15. What is the main purpose of a mission statement?

a) To list detailed procedures
b) To identify broad organizational purpose
c) To provide numerical targets only
d) To eliminate objectives

Q16. What is the halo effect?

a) Unbiased judgment
b) Negative-only perception
c) Forming an overall impression from one trait
d) Eliminating perceptions completely

Q17. What do references and medical tests provide in selection?

a) Creativity scores only
b) Primary data for final selection
c) Secondary information about suitability
d) Financial information

Q18. Why are regular meetings between supervisors and employees important?

a) To threaten employees
b) To eliminate appraisals
c) To make appraisal a continuous process
d) To avoid communication

Q19. What is the major challenge of language in communication?

a) Language is rarely used
b) Language is too simple
c) Language cannot fully capture experiences
d) Language is only for literature

Q20. Participative leadership style is most suitable when:

a) There is an emergency
b) Employees are inexperienced
c) The work requires creativity and involvement
d) Strict control is needed

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