IC90 - Human Resource Management (HRM)

IC90 Mock Test Sample 11

Human Resource Management (HRM) is the process of managing people efficiently to achieve organizational goals. It includes recruitment, selection, training, communication, leadership, motivation, delegation, and performance evaluation. Effective communication and teamwork improve coordination and workplace relationships. Leadership helps motivate employees and encourages participation in decision-making. Organizational structure defines authority, duties, and responsibilities for smooth functioning. Training methods such as apprenticeship and on-the-job learning improve employee skills and productivity. Ethical behavior and discipline strengthen organizational culture and employee trust. SWOT analysis and mission statements support planning and future growth. Overall, HRM improves productivity, employee satisfaction, and long-term organizational success.

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Q1. What is the primary objective of HRM?

a) To increase conflicts
b) To manage employees effectively
c) To avoid planning
d) To reduce teamwork

Q2. Which activity is included in HRM?

a) Recruitment and training
b) Avoiding communication
c) Ignoring employees
d) Reducing coordination

Q3. Why is communication important in organizations?

a) It creates confusion
b) It improves coordination and trust
c) It reduces teamwork
d) It avoids feedback

Q4. What is the role of leadership?

a) To create fear
b) To motivate and guide employees
c) To avoid responsibility
d) To reduce productivity

Q5. What does delegation involve?

a) Ignoring authority
b) Passing authority and responsibility
c) Eliminating accountability
d) Avoiding teamwork

Q6. Why is training important for employees?

a) To improve skills and productivity
b) To create confusion
c) To reduce efficiency
d) To avoid learning

Q7. Which training method gives practical work experience?

a) Lecture method
b) Apprenticeship training
c) Seminar method
d) Group discussion

Q8. SWOT analysis examines:

a) Building design
b) Strengths, weaknesses, opportunities, and threats
c) Employee attendance only
d) Financial accounts only

Q9. What is the purpose of a mission statement?

a) To define organizational purpose
b) To calculate salaries
c) To reduce communication
d) To avoid planning

Q10. Organizational culture mainly influences:

a) Employee behavior and values
b) Office furniture
c) Building construction
d) Company logo only

Q11. What is empowerment in HRM?

a) Restricting employee participation
b) Encouraging initiative and responsibility
c) Avoiding decisions
d) Increasing strict supervision

Q12. Why is teamwork important?

a) It improves cooperation and productivity
b) It reduces communication
c) It creates confusion
d) It avoids coordination

Q13. Which leadership style promotes employee participation?

a) Autocratic leadership
b) Participative leadership
c) Bureaucratic leadership
d) Strict leadership

Q14. What is the purpose of performance appraisal?

a) To punish employees
b) To evaluate and improve performance
c) To reduce motivation
d) To avoid promotions

Q15. Which factor helps maintain discipline?

a) Lack of rules
b) Clear communication and policies
c) Employee isolation
d) Weak leadership

Q16. Why is ethical behavior important in organizations?

a) It improves trust and reputation
b) It increases conflicts
c) It reduces productivity
d) It discourages teamwork

Q17. What is the benefit of organizational structure?

a) Clear authority and coordination
b) Employee confusion
c) Reduced accountability
d) Elimination of teamwork

Q18. Why is motivation important in HRM?

a) It encourages better performance
b) It reduces productivity
c) It creates dissatisfaction
d) It weakens cooperation

Q19. Why are regular meetings useful?

a) To threaten employees
b) To improve communication and feedback
c) To reduce interaction
d) To avoid planning

Q20. What is the ultimate goal of HRM?

a) To create confusion
b) To reduce employee participation
c) To achieve organizational success
d) To eliminate teamwork