IC90 Mock Test Sample 16

Management and organizational behavior focus on effective communication, teamwork, ethics, adaptability, and resource utilization. Communication barriers like noise can disturb message clarity. Organizational values evolve through employees at all levels, while effective organizations adapt to changing situations using the contingency approach. Management aims to use resources efficiently and avoid waste. Employees gain experience by understanding their work deeply. Training methods like programmed instruction support self-paced learning. Organizational culture encourages integration and openness. Creativity and knowledge are valuable human resources. Collective bargaining creates long-lasting agreements, and bureaucratic systems ensure uniform application of rules. Technology and automation are transforming workplaces and future job structures.

Q1. What is the term used to describe disturbances in communication?

a) Semantics
b) Evaluative expressions
c) Connotations
d) Noise

Q2. How do organizational values usually evolve?

a) Through government regulations
b) Through industry standards
c) Through the influence of employees at all levels
d) Through legal contracts

Q3. What does the contingency approach emphasize?

a) One best way to structure organizations
b) Consistency in structure
c) Adaptability to specific situations
d) Strict bureaucratic principles

Q4. What is the primary focus of management regarding resources?

a) Increasing procurement cost
b) Minimizing benefits
c) Wasting resources
d) Getting the best out of resources and preventing waste

Q5. How does a person gain experience at work?

a) Avoiding work
b) Following routines blindly
c) Changing jobs frequently
d) Understanding the work and why it is done

Q6. Which training method allows self-paced learning?

a) Role play
b) Programmed instruction (PI)
c) Workshop
d) On-the-job training

Q7. What example illustrates adaptation in nature?

a) Animal migration
b) Human posture change
c) New knowledge creation
d) Human response to changing circumstances

Q8. What does organizational culture include in communication?

a) Secrecy
b) Integration and interdepartmental togetherness
c) Only formal communication
d) Informal communication only

Q9. What key resource do organizations tap into in people?

a) Physical strength
b) Routine skills
c) Creativity and knowledge
d) Fear of punishment

Q10. What affects communication clarity in radio broadcasts?

a) Semantics
b) Noise
c) Frame of reference
d) Vocabulary

Q11. When are increments usually awarded?

a) Every year automatically
b) When employees demand them
c) When company performance is satisfactory
d) Only to senior managers

Q12. Which Act provides unions indemnity from civil action?

a) Industrial Disputes Act, 1947
b) Industrial Relations Act, 1945
c) Trade Unions Act, 1926
d) Collective Bargaining Act, 1950

Q13. What is the primary focus of ethical issues in business?

a) Government regulations
b) Profit maximization
c) Market dominance
d) Clarification among members

Q14. How should you handle disturbing behavior?

a) Demand correction immediately
b) Report to seniors
c) Demand respect
d) Express disturbance politely and ask for change

Q15. What is a norm in group characteristics?

a) Isolation of members
b) Rare behavior
c) Agreed standard of behavior
d) Authority hierarchy

Q16. How are increments determined in annual appraisal?

a) Given to everyone equally
b) Automatically every year
c) Based on company performance
d) Based on years served

Q17. What is the main objective of collective bargaining?

a) Faster dispute resolution
b) Longer-lasting acceptable agreements
c) Avoiding negotiations
d) Eliminating unions

Q18. What impact of intelligent systems is mentioned?

a) Automation of 47% of US jobs within 15 years
b) Lower tech skills demand
c) Fewer global brands in India
d) Increased traditional marketing

Q19. What is the purpose of uniformity of rules in bureaucracy?

a) Flexible rules
b) Selective application
c) Frequently changing rules
d) Rules applied uniformly to everyone

Q20. How are tasks usually allocated in a team?

a) By confusion
b) Same tasks to all
c) By consensus
d) By the team leader or captain

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