IC90 Mock Test Sample 1

Human Resource Management (HRM) focuses on managing people effectively within an organization. It includes planning, recruitment, training, motivation, communication, leadership, succession planning, and performance improvement. HRM also emphasizes employee development, organizational culture, and adapting to change. Scientific management encourages specialization and training to improve productivity. Intelligence, knowledge, and skills are important in employee selection and development. Two-way communication, motivation through rewards, and proper delegation enhance organizational success. Change management involves unfreezing, conversion, and refreezing stages. Training and succession planning are viewed as long-term investments that strengthen organizations. Overall, HRM helps organizations achieve goals through efficient use of human resources.

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Q1. What type of planning focuses on day-to-day activities?

a) Corporate strategy planning
b) Tactical planning
c) Operational planning
d) HR strategy planning

Q2. Which management style can become a barrier to delegation?

a) Democratic
b) Participative
c) Autocratic
d) Liberal

Q3. According to HRM, worker competence mainly depends on:

a) Physical strength
b) Knowledge and expertise
c) Seniority only
d) Age

Q4. Cognitive knowledge is mainly acquired through:

a) Physical exercise
b) Outdoor games
c) Reading and hearing
d) Sleeping

Q5. Effective change management requires handling:

a) Employee resistance
b) Office furniture
c) Social events
d) Promotions

Q6. Advanced technology improves organizations by:

a) Reducing communication
b) Increasing productivity
c) Eliminating workers
d) Decreasing quality

Q7. Scientific Management emphasizes training to:

a) Increase monotony
b) Improve productivity
c) Reduce learning
d) Avoid specialization

Q8. Which personality dimension relates to emotions and thinking?

a) Economic
b) Social
c) Psychological
d) Physiological

Q9. Succession planning mainly helps organizations to:

a) Reduce training costs
b) Fill important vacancies
c) Eliminate resignations
d) Reduce salaries

Q10. IQ tests are used to measure:

a) Physical ability
b) Technical knowledge
c) Intelligence level
d) Communication skill

Q11. The final stage of change management is called:

a) Unfreezing
b) Conversion
c) Refreezing
d) Coaching

Q12. The primary purpose of acquiring resources is to:

a) Achieve organizational goals
b) Reduce employee morale
c) Increase conflicts
d) Avoid communication

Q13. Worker specialization helps to:

a) Reduce confidence
b) Improve efficiency
c) Eliminate adaptation
d) Increase confusion

Q14. Job analysis is used to:

a) Eliminate jobs
b) Rank employees only
c) Categorize jobs properly
d) Reduce departments

Q15. Training costs are considered as:

a) Wastage
b) Temporary losses
c) Long-term investment
d) Unnecessary expenses

Q16. Organizational culture becomes stronger when:

a) Communication is weak
b) Customer contact is ignored
c) Employees share common values
d) Rules are removed

Q17. Reinforcement theory motivates employees through:

a) Punishment only
b) Ignoring performance
c) Rewards for good performance
d) Strict supervision

Q18. Two-way communication is important because it:

a) Avoids understanding
b) Improves clarity and feedback
c) Increases confusion
d) Reduces teamwork

Q19. Which of the following is a dimension of a person?

a) Values and beliefs
b) Machines and tools
c) Buildings and offices
d) Technology and software

Q20. Leaders are different from powerful individuals because leaders:

a) Influence others positively
b) Depend only on authority
c) Avoid communication
d) Ignore teamwork

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