IC90 - Human Resource Management (HRM) - 03
| Q1.Which of the following are related to the content of change, while managing change? |
| Structure of the organization |
| Nature of change |
| End result of a change |
| ‘a’ and ‘b' |
| All of the above |
| Q2.Choose the correct option from below with regards to distortion in communication. |
| Distortion can result in the communication gap |
| Distortion refers to a summary of communication |
| Distortion is helpful when there is too much information to be communicated |
| Only options ‘a’ and ‘c' are correct |
| All of the above are correct |
| Q3.Identify from the following, the correct option which is considered as the first step of planning. |
| SWOT analysis |
| Identify the resource available |
| Market survey |
| Identify the purpose to be achieved |
| The time frame for achieving the target |
| Q4.Several rights are offered to the consumers through ______Act/Rules. |
| Industrial Disputes |
| Trade Unions |
| IRDAI Policy Holders Protection |
| Consumer Protection |
| Redressal of Public Grievances |
| Q5.Which expression is used to refer to the number of persons who report to any one superior? |
| Span of control |
| Line of command |
| Line of control |
| Chain of command |
| Centralization |
| Q6.‘Hot stove rule’ is relevant for which of the following context? |
| Social security |
| Disciplinary action |
| Crisis management |
| Team coordination |
| Business competition |
| Q7.Identify from below, the correct option with regards to the process of being able to do something which one could not do earlier. |
| Learning |
| Training |
| Unlearning |
| Career planning |
| Planning and executing |
| Q8.Name the science that deals with the use of resources in an organization in order to achieve the purposes of the organization. |
| Management |
| Production |
| Statistics |
| Economy |
| Coordination |
| Q9.What is the group which is created to help the organization in achieving its goal by performing a part of the job is known as? |
| Formal group |
| Committee |
| Command group |
| Informal group |
| Problem-solving group |
| Q10.___ lays down step-by-step details of actions while a ____ lays down a general guideline. |
| Strategy, tactic |
| Rule, policy |
| Procedure, policy |
| Schedule, program |
| None of the above |