IC88 MARKETING AND PUBLIC RELATIONS - 08
| Q1.Why the business of non-life insurance is truly international? |
| Reinsurance makes the business of insurance international. |
| Insurance companies have associates in most of the countries. |
| Insurance company reinsures the risk with other companies around the world. |
| Insurance company helps in international trade. |
| All the above statements are true. |
| Q2.For the insurance industry, Ombudsmen can be appointed to receive the complaints from the policyholder up to the value of- |
| Rs. 20 lakhs or less. |
| Rs.10 lakhs or more. |
| Rs. 20 lakhs or more. |
| Rs. 10 lakhs or less. |
| Rs. 50 lakhs or less. |
| Q3.What EP 100 program aims at? |
| Double energy productivity. |
| Increase employment opportunities. |
| Economic development. |
| Making energy-saving equipment. |
| Minimizing energy cost. |
| Q4.Which unique service characteristic reflects the interconnection between the service sector and its customer? |
| Inseparability. |
| Intangibility. |
| Perishability. |
| Homogeneity. |
| Availability. |
| Q5.Lack of ethics in business give rise to- |
| Loss in business. |
| Customer loss and penalties. |
| Ethics from employees. |
| Legally penalized. |
| None of the above. |
| Q6.Which cannot be the methods to be used by an insurance company to educate its customers? |
| By keeping leaflets and brochures to take away. |
| Giving regular classes about the product. |
| Creating an office counter for answering queries. |
| Gifting small items with insurer numbers to customers. |
| Communication details with every policy issued to the insured. |
| Q7._ is a drag on the company and needs to be killed as early as possible. |
| Cash cow |
| The star |
| The dog |
| The cat |
| Problem child |
| Q8.Services are distinguished from good mainly on five factors, below are a few, pick the odd one out. |
| Intangibility |
| Inseparability |
| Homogeneity |
| Perishability |
| Ownership |
| Q9.Which criteria are followed by the census in identifying villages? |
| The density of population should not be more than 400 per square kilometer. |
| 75% of the male working population should be engaged in agriculture. |
| Place where the population does not exceed 5000. |
| Both (a) & (b) |
| All (a),(b)&(c) |
| Q10.____ goods are goods purchased frequently, immediately, and without planning or search for alternatives. |
| Shopping |
| Specialty |
| Unsought |
| Convenience |
| Any of the above. |