IC29 Mock Test Sample 19

General insurance is primarily a mechanism for transferring risk from the insured to the insurer. Claims management involves salvage recovery, surveyor assessments, reinsurance arrangements, and fair settlement practices. Salvage value helps reduce the insurer’s net claim cost, while sue and labour expenses are recoverable when incurred to minimise loss. Product liability, D&O liability, and hull insurance address different legal and operational risks. Business continuity planning helps organisations maintain operations during disruptions. Concepts such as self-insured retention, duty of disclosure, insured peril, and bad faith claims are central to insurance law and practice. Effective claim servicing strengthens customer trust, improves retention, and enhances insurer reputation.

 2

Click here to View Answer

Q1. Insurance is primarily a mechanism for:
a) Transferring risk
b) Eliminating risk
c) Creating risk
d) Ignoring risk

Q2. Salvage value reduces:
a) Net claim cost to insurer
b) Premium amount
c) Bonus amount
d) Reinsurance cost

Q3. Sue and Labour expenses are:
a) Expenses to minimise loss recoverable in addition to claim
b) Not recoverable
c) Only salvage expenses
d) Only ICOW expenses

Q4. Proportional reinsurance includes:
a) Quota share and surplus treaties
b) Excess of loss
c) Stop loss cover
d) Premium reserve

Q5. Sum insured under MB policy is usually:
a) New replacement cost of machinery
b) Market value only
c) Salvage value
d) Book value only

Q6. Salvage in recovered motor theft claim is generally taken by:
a) Insurer after settlement
b) Insured only
c) Dealer
d) Broker

Q7. Claim service is a key driver of:
a) Customer retention and reputation
b) Premium tax
c) Reinsurance
d) Commission

Q8. Surveyor should suggest measures to:
a) Mitigate further loss
b) Increase loss
c) Reinsure claim
d) Delay settlement

Q9. Ombudsman’s role in liability disputes is to:
a) Resolve policyholder complaints
b) Decide all disputes
c) Handle premiums
d) Handle bonuses

Q10. Bad faith claims against insurer may arise from:
a) Improper handling or denial of claims
b) Valid claim settlement
c) Premium collection
d) Bonus payment

Q11. Product Liability insurance covers:
a) Injury or damage caused by defective products
b) Stocks only
c) Buildings only
d) Vehicles only

Q12. The insured peril must be:
a) Covered or not excluded under policy
b) Excluded under policy
c) Unknown to both parties
d) Intentionally caused by insured

Q13. Loss is reported to insurer through:
a) Claim form or intimation
b) Proposal form
c) Endorsement
d) Renewal notice

Q14. Cancellation of war cover generally requires:
a) 7 days’ notice
b) 30 days’ notice
c) One year notice
d) No notice

Q15. Hull claim settlement basis is:
a) Repair cost less deductible or total loss basis
b) Ex-gratia only
c) Salvage only
d) Premium basis only

Q16. Business Continuity Plan (BCP) aims to:
a) Maintain critical operations during disruption
b) Collect premium
c) Increase turnover
d) Reinsure claims

Q17. Self-insured retention means:
a) Amount retained by insured before insurance applies
b) Premium amount
c) Bonus amount
d) Salvage amount

Q18. Duty of disclosure applies to:
a) Both insured and insurer
b) Only insured
c) Only insurer
d) Only surveyor

Q19. Remaining 1/4th collision liability is usually covered by:
a) P&I Club
b) Cargo insurer
c) Shipyard
d) Customs authority

Q20. “Wrongful act” under D&O includes:
a) Error, omission, misstatement or breach of duty
b) Salvage issue
c) Premium issue
d) Bonus dispute

Click here to View Answer