IC29 Mock Test Sample 11

General insurance claims involve claim validation, governance, recovery management, and risk assessment across various insurance classes such as aviation, marine, health, liability, and event insurance. Valid claims must arise within the policy period and relate to covered perils. Marine cargo claims require documents like invoices, bills of lading, and survey reports. Concepts such as moral hazard, general average contribution, constructive total loss, and subrogation are essential in claim settlement. Policies also include waiting periods, liability covers, and conditions for minimizing losses. Effective claims governance, customer relationship management, and proper salvage handling help insurers ensure fair settlements, reduce disputes, and maintain operational transparency and efficiency.

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Q1. Aviation liability includes:
a) Passenger and third-party liability
b) Only hull
c) Only crew
d) Only PA cover

Q2. Claims governance includes:
a) Policies, procedures, controls and monitoring
b) Only premium pricing
c) Only marketing
d) Only audit

Q3. Specific disease waiting period is commonly:
a) 1–2 years
b) Day 1 coverage
c) 5 years
d) 10 years

Q4. Essential marine cargo claim documents include:
a) Claim form, invoice, B/L and survey report
b) Only invoice
c) Only B/L
d) Only survey report

Q5. A valid claim should be:
a) Within policy period for covered peril
b) Outside policy period
c) Intentionally caused
d) Excluded under policy

Q6. Half month wages × age factor formula applies for:
a) Death and PTD compensation under EC Act
b) Only TTD
c) Only burglary
d) Only motor claims

Q7. Insurer’s salvage policy refers to:
a) Internal guidelines for salvage handling
b) Premium pricing
c) Bonus rules
d) Audit policy

Q8. PI premium depends on:
a) Profession, qualifications and claims history
b) Only commission
c) Only DL
d) Only premium amount

Q9. Constructive total loss means:
a) Repair cost exceeds insured value
b) Partial loss only
c) Complete destruction only
d) Minor damage

Q10. GA contribution in marine is:
a) Shared by all interests in venture
b) Paid only by insured
c) Paid only by insurer
d) Premium adjustment

Q11. Photographs in survey serve to:
a) Provide visual evidence of loss
b) Decorate report
c) Increase survey fee
d) Bonus calculation

Q12. Partially damaged buildings are settled on:
a) Repair cost to pre-loss condition
b) Full SI always
c) Unlimited rebuilding cost
d) Salvage value only

Q13. Salvage and subrogation are:
a) Different concepts
b) Same thing
c) Premium based
d) Bonus based

Q14. Event Insurance covers:
a) Event cancellation or abandonment
b) Stocks
c) Vehicles
d) Fire only

Q15. Pet insurance covers:
a) Veterinary expenses and pet liability
b) Stocks
c) Buildings
d) Vehicles

Q16. War perils in cargo cover include:
a) War, rebellion and hostilities
b) Theft only
c) Delay only
d) Wear and tear

Q17. Moral hazard refers to:
a) Behaviour of insured increasing risk
b) Physical condition of property
c) Weather conditions
d) Age of insured

Q18. Recovery and customer relations should:
a) Preserve customer relationships
b) Damage customer trust
c) Increase premium
d) Focus only on bonus

Q19. Common law employee claim involves:
a) Proof of negligence
b) No-fault basis
c) Only insurance proof
d) Salvage process

Q20. Reasonable steps to minimise loss include:
a) Calling fire brigade and securing premises
b) Ignoring the loss
c) Increasing damage
d) Hiding evidence

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