Q 1. What is the primary purpose of acquiring resources in an organization?
Q 2. What is the primary purpose of having workers specialize in specific tasks according to Henri Fayol's principles?
Q 3. What type of planning involves determining the portfolio of interests, financial ratios, and acquisitions for an organization?
Q 4. What is a potential barrier to effective delegation within an organization?
Q 5. According to HRM, what is the primary basis of a worker's contribution to an organization?
Q 6. How can job analysis be used to categorize jobs within an organization?
Q 7. How can cognitive knowledge be acquired?
Q 8. Which analogy is used to describe the costs of training in the text?
Q 9. What must be managed properly for changes to become effective and operational during the "moving" stage?
Q 10. In the context of an organization's culture, why is it important for senior management to be aware of what is happening at the customer contact level?
Q 11. What is the reinforcement approach to motivation, as suggested by Prof. B. F. Skinner?
Q 12. Why is it important to make communication a two-way process?
Q 13. What are the five dimensions of a person mentioned in the text that influence their attitudes and capacity to work in the workplace?
Q 14. What distinguishes leaders from individuals who possess power but are not leaders?
Q 15. Why should service organizations like insurance companies specify behavioral norms in dealing with customers?
Q 16. How does the requirement of adequate proof for legal processes sometimes lead to undesirable outcomes in the courts?
Q 17. According to the passage, why might organizations engage in questionable practices such as obtaining classified documents or secretly recording conversations?
Q 18. What is mentioned as a key factor for the bright prospects of insurance companies in rural areas?
Q 19. According to Scientific Management, why is it important to provide workers with proper training?
Q 20. What does planning at the departmental level involve for a factory manager, according to the passage?
Q 21. What is the role of authority in an organization?
Q 22. What dimension of an individual's personality relates to their earnings and standard of living?
Q 23. What is the purpose of succession planning in some organizations?
Q 24. What does the Intelligence Quotient (IQ) test measure?
Q 25. What is the final stage of learning where changes are firmly internalized and become part of the learner's behavior and attitudes?
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