Que. 1 : Q1) Maintaining customer satisfaction while policies are in force is called 1. a) Customer Orientation 2. b) Servicing Activities 3. c) Customer Satisfaction 4. d) Customer Identification Que. 2 : Q2) A co-payment or co-pay is a term generally used in ________ 1. a) Health insurance 2. b) Marine insurance 3. c) Term Insurance 4. d) Life Insurance Que. 3 : Q3) Which…